Contact Us

Customer service

If you have any questions regarding return/exchange policy, please refer to our Return Policy and Frequently Asked Questions before you contact us.

Email (filling the contact form shown as below), chat or call us when you have questions about our products or your order. 

Chat: for a quicker and more timely response regarding to your order, return or exchange, please utilize the chat tool located at the right-hand corner of our site. Please make sure to input the correct email address so that you can hear from us timely. We strive to respond to your inquiry as soon as possible.

Email: fb@finallybra.com. We apologize for any delay in responding to your correspondence, as we are currently experiencing a high volume of emails.

Phone: (888) 528-0388 ( Monday - Friday 8:30 am to 5:00 pm Eastern time). We apologize for any delay in responding to your call, as we are currently experiencing a high call volume.

Please note that currently our customer service representatives on the phone can't take orders, or process returns / exchanges through phones.  If you need return or exchange information, please click here.

Modeling

fb@finallybra.com

Please send your stats including heights, weights and measurements and photos (face, body and profile). Our casting team members will get back to you to arrange a test shoot.