Free two-way shipping for US ( free shipping for order of $30+, free return for order of $50+). $9.99 Flat Shipping to Canada. $16.99 Flat Shipping the rest of the world

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Customer service

If you have any questions regarding return/exchange policy, please refer to our Return Policy and Frequently Asked Questions before you contact us.

Email (filling the contact form shown as above), chat or call us when you have questions about our products or your order. 

Chat: utilize the chat tool located at the bottom right-hand corner of our site. Please make sure to input the correct email address so that you can hear from us timely.


Phone: (888) 528-0388 ( Monday - Friday 8:30 am to 5:00 pm Eastern time)

Please note that currently our customer service representatives on the phone can't take orders, or process returns / exchanges through phones.  If you need return or exchange information, please click here.


Please send your stats including heights, weights and measurements and photos (face, body and profile). Our casting team members will get back to you to arrange a test shoot.

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